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Privacy Policy

Last Updated: 2025-07-20

Welcome to GameDexs ("we," "us," "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gamedexs.com (the "Site") and purchase our party card game or use our services.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our Site.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you make a purchase, create an account, or contact us, we may collect personal information such as:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely through third-party payment processors)

b. Non-Personal Information

We may automatically collect non-personal information about your visit, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the Site
  • Referring website or search engine

This information is collected using cookies, web beacons, and similar tracking technologies (see Section 5).

2. Purpose and Usage of Your Information

We collect and use your personal data for the following lawful purposes under the PDPA:

  • To process and fulfill your orders
  • To communicate with you regarding your order, delivery, or customer service inquiries
  • To improve our products, website, and customer experience
  • To send updates or promotional offers (only with your prior consent)
  • To comply with legal and regulatory requirements in Malaysia

3. Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may disclose your information to trusted third parties only for the purposes outlined in this policy, including:

  • Service Providers: Such as payment gateways (e.g., Stripe, PayPal, or local processors like Boost, Touch 'n Go), shipping and logistics partners (e.g., J&T, Pos Laju), and IT support services.
  • Legal Compliance: If required by law, court order, or government agency in Malaysia.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

4. Data Security

We implement reasonable security practices and procedures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction, in compliance with the PDPA's Security Principle.

Payment information is processed through secure, encrypted third-party gateways, and we do not store full credit card details on our servers.

5. Cookies and Tracking Technologies

Our Site uses cookies to enhance user experience, analyze traffic, and personalize content. Cookies are small text files stored on your device.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect the functionality of the Site.

We use:

  • Essential Cookies: For site operation (e.g., shopping cart, login).
  • Performance Cookies: To analyze how the Site is used (e.g., Google Analytics).
  • Functional Cookies: To remember preferences (e.g., language).

6. Your Rights Under PDPA

Under Malaysia’s PDPA, you have the right to:

  • Be informed about how your data is used (Notice Principle)
  • Access and correct your personal information (Access & Correction Principle)
  • Withdraw consent for marketing communications at any time

To update your information or make a request, contact us at [[email protected]].

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After that, it will be securely deleted or anonymized.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it promptly.

9. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media, payment processors). We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.

10. International Data Transfers

Your information may be processed or stored outside Malaysia (e.g., cloud hosting, analytics tools). We ensure that such transfers are conducted in a manner consistent with the PDPA and with appropriate safeguards in place.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected]